At FOMO, we strive to ensure that every purchase meets your expectations. However, we understand that sometimes things might not go as planned. If you’re in a situation where the item you received is not the right size or the size you need is no longer in stock, we’re here to help you.
You are entitled to a full refund under these circumstances. To make things smooth for you, we will process your refund within 7-10 working days from receiving your refund request. It’s important to note that this policy specifically applies to purchases made online or through advance payments via bKash.
Please remember, to initiate a refund, the item must first be returned and undergo a thorough inspection by our team. We can only issue refunds for items that are in their original condition—unworn, unwashed, and undamaged.
We’re committed to providing a hassle-free shopping experience and value your trust in us immensely. If you have any questions or need assistance with our refund policy or anything else, our customer service team is more than happy to help. Your satisfaction is our top priority, and we look forward to making your experience with FOMO enjoyable and satisfying.